SHIPPING & LIVE ARRIVAL POLICY

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• Safer for big koi (less stress, better condition)

• Quick pickup at cargo facility

We ship to ALL airports across the United States — fast, safe, and reliable.

👉 Pickup is simple:

• Bring your ID + invoice

• No extra fees at the airport

Our Process = Better Fish

Before shipping, every koi is:

• Carefully inspected

• Properly fasted

• Packed with optimal oxygen levels

👉 Result: stronger fish, better survival, less stress

Shipping Schedule

• Ship Monday – Thursday

• No Friday or weekend shipments

👉 This prevents delays and protects your koi during transit

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        Quarantine & Fish Health

    Why Our Koi Arrive Strong & Healthy

To ensure the best condition for your koi, all fish are carefully quarantined for 5–7 days prior to shipping.

During this period, we:

• Monitor overall health and behavior

• Ensure the fish are stable and ready for transport

• Prepare them for a safe and stress-free journey

👉 This process helps deliver stronger, healthier koi with better survival after arrival.

Expedited Shipping Option

If you need your koi sooner, we can ship earlier upon request.

However, please note:

• Fish shipped before completing the full quarantine period may experience higher stress during transit

• In such cases, we cannot guarantee the same level of health condition upon arrival

👉 We always recommend allowing the full quarantine period for the best results.

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